Sea shells villas Full of character and charm we sea shells villas sea shells villas maarten villas vacation st offer a wonderful chance sea shells villas for you to experience early New Zealand colonial cottages. Wireless Broadband connection (computer not included) available in all the cottages and SouthHaven for $5.00 per day.The Vacation Rental Welcome Book I am about to share my ignorance.
Back in school, oh about 40 years ago (although it really does feel like yesterday), I sea shells villas prided myself on being pretty good at geography. I sea shells villas knew villas the capital cities of most countries in the world, seascape villas destin could villas for rent in st john recite every state in the US and province in Canada, and I was great at playing Risk and yes, sea shells villas there is a geographical component.
But.I learnt something last week that I am really holding myself to account for sharingI did not know there were ski resorts in Australia.
Even at the age when I should have known everything as most teenagers do now, if someone had suggested that winter down-under included the white sea shells villas stuff, I would have given them that all-knowing teenage look (the smirky one) and moved off in disdain. Last week I got an email from Sonja Schatzle who runs Pender Lea Alpine Guest Accommodation in the Snowy Mountains of New South Wales.
Probably most people, and I am just the ignorant one.
Sonja had a rent villas crete sea shells villas question about whether there were any posts in sea shells the villas archives about creating a Welcome Book.
I sea shells villas really thought I had one but searching yielded nothing so here we are.a brand shiny new guide to creating a Welcome Book. What a Welcome Book is and what its not I t is exactly what it says A WELCOME book an attractively laid out, easy to read, structured and friendly manual that makes your guests stay as comfortable as possible It should scream Welcome as it says: We appreciate youve spent a lot of vacation hunter valley villas money on your time in our sea shells villas place We understand how important it is for shells villas you to feel at home and comfortable Your sea sand eco villas enjoyment of our home is our 1 priority We love this business and it shows What sea shells villas it is not is An indecipherable, dog-eared, coffee-stained, scrap of villas with pool in majorca lined paper A list of shells sea shells villas rules and thou shalt-not instructions An out of date collection of old leaflets and brochures Weve all said it.
When yet another telephone call breaks up a lazy Sunday afternoon, or even sea shells villas as we experienced once, the call at 11pm because the guests could not get the microwave sea shells villas sea shells villas to work, we get frustrated because all sea shells villas the information is in there, and for some reason no-one ever bothers to pick it up and read it.
Just recently we had a call from a guest asking about how to turn the jets on in the hot tub. Phil (sea shells my villas<sea shells villas /strong> husband), ever kc beach resort and pool villas so patiently, explained the process, and when the guest said well Ill call you back if we have any shells sea villas more issues, he said, Its all in the Welcome Book.
The book that says Welcome to Osprey Cottage on the front Oh that book.
My wife put it away in a drawer when we arrived I dont think anyone sea shells villas has looked at it since We are not isolated in this experience.
I know this because we manage 220 properties each of which has a Welcome Book and we still get calls sea shells villas asking what to do with garbage, where the nearest boat launch is, and how to turn on the BBQ (yes, we get that one too). First of all we have to create something really attractive that someone might just sea shells villas pick up and read.
Secondly, we need to think of alternative ways of passing on important villas sea shells information.
Appearance The best Welcome Books Ive seen could grace a coffee table in a smart hotel. They are attractively presented with a graphic on the front depicting the property and with the name of the book clearly displayed.
One of the best ways to do this sea shells villas is by creating a beautiful hard back glossy book with your properties information.
This can rental villas in menorca easily be done online with services such as Blurb. Once curiousity has got your guest past the cover of the book.
you have to get their attention, so create a Quick Guide sheet this should be a one-sided single page that has the stuff they absolutely need to know. The easiest way to decide what should sea shells villas go on there is to imagine there are no guidelines at all. What would they not do, or know, that is important to sea shells villas their comfort Summarise your most important information on the first page this should include contact numbers, power outage information, key management and anything your guests may need to know in an emergency.


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